Customer Support - Unexpected Issues

Incident Report for Flowroute

Resolved

This incident has been resolved.

Posted May 08, 2020 - 15:38 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 08, 2020 - 14:25 PDT

Investigating

Customer Support is experiencing unexpected issues with its support site, and phone system. We are working with the 3rd-party vendor to provide a resolution. There is no current ETA. Flowroute's production voice and SMS are not affected.

Posted May 08, 2020 - 14:11 PDT

This incident affected: support.flowroute.com.