All Systems Operational

About This Site

Important Reminder

The Nevada Point of Presence, PoP, (sip.flowroute.com / 216.115.69.144) will be retired on June 11, 2020

This requires no action on your part if you are already moved to PoPs other than the Nevada PoP.
If you are using Nevada as your SIP connection, you will need to reconfigure your SIP address to point to the new PoPs.

If you have any questions, please feel free to contact support via email at support@flowroute.com

Uptime over the past 90 days. View historical uptime.
Voice Operational
90 days ago
100.0 % uptime
Today
Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Outbound Voice Operational
90 days ago
100.0 % uptime
Today
SMS Operational
Inbound SMS Operational
Outbound SMS Operational
MMS Operational
Inbound MMS ? Operational
Outbound MMS ? Operational
Manage Portal Operational
APIs Operational
www.flowroute.com ? Operational
support.flowroute.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Back-End Messaging Infrastructure Jun 3, 21:00 - Jun 4, 01:00 PDT
Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Posted on May 29, 12:32 PDT
Past Incidents
May 31, 2020

No incidents reported today.

May 30, 2020

No incidents reported.

May 29, 2020
AT&T SMS/MMS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 21:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.
May 26, 15:19 PDT
T-Mobile Toll-Free SMS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:01 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.
May 28, 17:57 PDT
May 28, 2020
Scheduled Maintenance - Back-End Messaging Infrastructure - SMPP Binds
Completed - The scheduled maintenance has been completed.
May 28, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 21:00 PDT
Scheduled - Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
May 21, 15:29 PDT
May 27, 2020
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
T-Mobile Toll-Free SMS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 22, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 21:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Latency is expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during the maintenance window.
May 21, 07:01 PDT
May 21, 2020
E911 Address Updating
Resolved - This incident has been resolved.
May 21, 13:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 11:00 PDT
Update - We are continuing to work on a fix for this issue.
May 21, 10:34 PDT
Identified - The issue has been identified and a fix is being implemented.
May 21, 10:34 PDT
Update - We are continuing to work with our E911 service provider to understand root cause of this issue
May 21, 07:19 PDT
Investigating - Our upstream vendor is investigating issues affecting the ability to update which E911 Address is associated with a DID. Adding new E911 Addresses, updating existing E911 Addresses, and deleting E911 Addresses are unaffected
May 21, 01:09 PDT
Scheduled Maintenance - Back-End Messaging Infrastructure
Completed - The scheduled maintenance has been completed.
May 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 21:00 PDT
Scheduled - Our messaging peer will be performing maintenance affecting Back-End SMS and MMS Messaging Infrastructure. Customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window.
May 15, 16:40 PDT
May 20, 2020
Scheduled Maintenance May 20,2020 7pm PST
Completed - The scheduled maintenance has been completed.
May 20, 20:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:00 PDT
Scheduled - A 4-6-hour maintenance period is scheduled for May 20, 2020, starting at 7 pm PST, to upgrade Flowroute’s connectivity to the Emergency Safety Services network. The upgrade will have a minimal impact; however, you may encounter a potential delay in processing changes to e911 options on the DID page.
May 19, 14:19 PDT
AT&T SMS & MMS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 21:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 15, 16:41 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 15, 16:41 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.
May 15, 16:37 PDT
May 19, 2020
AT&T SMS & MMS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:00 PDT
Scheduled - AT&T will be performing scheduled network maintenance affecting their SMS platform. Periods of latency are expected for MO/MT SMS & MMS messages and DLRs to AT&T subscribers during the maintenance window.
May 15, 16:36 PDT
May 18, 2020
T-Mobile Toll-Free SMS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance affecting their Toll-Free SMS platform. Periods of latency may be expected for Toll-Free MO/MT SMS messages to T-Mobile subscribers during this maintenance window.
May 15, 17:09 PDT
May 17, 2020
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