All Systems Operational

About This Site

Attention Messaging Users

Starting April 1, 2021 major carriers are moving to the 10DLC system. This change adds an additional fee to the cost of all successful MT (mobile terminated) SMS/MMS on their respective networks. Messaging users are required to register in the new 10DLC format in order to continue sending SMS/MMS with Flowroute.

For additional details about messaging price-schedules and registration requirements please review our Knowledge Base: 10DLC Guidelines

Uptime over the past 90 days. View historical uptime.
Voice Operational
90 days ago
99.99 % uptime
Today
Inbound Voice Operational
90 days ago
99.99 % uptime
Today
Outbound Voice Operational
90 days ago
100.0 % uptime
Today
SMS Operational
Inbound SMS Operational
Outbound SMS Operational
MMS Operational
Inbound MMS ? Operational
Outbound MMS ? Operational
Manage Portal Operational
APIs Operational
www.flowroute.com ? Operational
support.flowroute.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - SMPP Binds Jul 28, 20:00-23:59 PDT
Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Posted on Jul 15, 09:30 PDT
Scheduled Maintenance - SMPP Binds Aug 4, 20:00-23:59 PDT
Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Posted on Jul 15, 09:31 PDT
Scheduled Maintenance - SMPP Binds Aug 11, 20:00-23:59 PDT
Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Posted on Jul 15, 09:32 PDT
Scheduled Maintenance - SMPP Binds Aug 18, 20:00-23:59 PDT
Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Posted on Jul 15, 09:33 PDT
Scheduled Maintenance - SMPP Binds Aug 25, 20:00-23:59 PDT
Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Posted on Jul 15, 09:35 PDT
Scheduled Maintenance - SMPP Binds Sep 1, 20:00-23:59 PDT
Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Posted on Jul 15, 09:36 PDT
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Scheduled Maintenance - SMPP Binds
Completed - The scheduled maintenance has been completed.
Jul 21, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 20:03 PDT
Scheduled - Our messaging peer will be performing maintenance affecting SMPP binds. During the maintenance window, SMPP binds may disconnect/reconnect multiple times. MO messages and DLRs will be queued and delivered once binds have reconnected. Brief periods of latency affecting MO/MT messages and DLRs will be encountered during the maintenance period.
Jul 15, 09:28 PDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
911 address provisioning
Resolved - This incident has been resolved.
Jul 16, 12:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 11:11 PDT
Investigating - We have identified an issue with adding new E911 addresses and applying it to numbers in the Flowroute portal and via API. You may receive an error message stating that the address could not be geo-coded or E911 Setup Failed.
Jul 16, 08:54 PDT
Jul 15, 2021
Telus TDM facility Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 23:00 PDT
Scheduled - Engineers will perform Media Gateway upgrades and optimize IP network infrastructure in British Columbia and Alberta, which will yield improved network stability, redundancy and performance. This will cause intermittent outages for calls destined to or originating from Telus TDM numbers. SIp to SIP calls will not be affected.
Jun 30, 10:16 PDT
Jul 14, 2021
Telus TDM facility Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:01 PDT
Scheduled - Engineers will perform Media Gateway upgrades and optimize IP network infrastructure in British Columbia and Alberta, which will yield improved network stability, redundancy and performance. This will cause intermittent outages for calls destined to or originating from Telus analog numbers. SIP to SIP calls will not be affected.
Jun 30, 10:14 PDT
Jul 13, 2021
Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

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