All Systems Operational

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IMPORTANT - California Edgeproxy was decommissioned on 11/13/2018.

Please reconfigure your device(s) to use PoPs in your nearest region prior to this date - contact support@flowroute.com if you need assistance.

Affected Host IP: 70.167.153.130
Affected Host Name: sip-la1.flowroute.com or sip-ca1.flowroute.com

Voice Operational
90 days ago
99.99 % uptime
Today
Inbound Voice   Operational
90 days ago
99.99 % uptime
Today
Outbound Voice   Operational
90 days ago
99.99 % uptime
Today
SMS Operational
Inbound SMS   Operational
Outbound SMS   Operational
MMS Operational
Inbound MMS   ? Operational
Outbound MMS   ? Operational
Manage Portal   Operational
APIs   Operational
www.flowroute.com   ? Operational
support.flowroute.com   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Monday, 12/03/2018, Flowroute will perform scheduled maintenance on our Voice Platform.
During the Maintenance Window, there is a minimal chance of intermittent interruption to inbound and outbound voice service. No other services will be affected during the maintenance.
Posted on Nov 16, 15:59 PST
Past Incidents
Nov 21, 2018

No incidents reported today.

Nov 20, 2018
Resolved - This incident has been resolved.
Nov 20, 22:23 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 16:32 PST
Investigating - We are still seeing issues with the portal - we are continuing to investigate these new issues
Nov 20, 12:18 PST
Update - We are continuing to monitor for any further issues.
Nov 20, 12:15 PST
Monitoring - We have identified and resolved an issue - we are monitoring performance of the portal to ensure all issues are resolved.
Nov 20, 11:48 PST
Investigating - Customers are reporting issues with the manage portal - we are investigating.
Nov 20, 10:15 PST
Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018
Resolved - The account management portal was having performance issues from 3:15AM PST to 7:00AM PST. The portal has been stabilized at this time. No other services impacted (Voice/SMS/MMS/API)
Nov 14, 07:00 PST
Nov 13, 2018
Completed - The scheduled maintenance has been completed.
Nov 13, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 12:00 PST
Scheduled - IMPORTANT - California Edgeproxy will be decommissioned on 11/13/2018:

Please reconfigure your device(s) to use PoPs in your nearest region prior to this date

Affected Host IP: 70.167.153.130
Affected Host Name: sip-la1.flowroute.com or sip-ca1.flowroute.com
Oct 29, 16:24 PDT
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.