All Systems Operational
Uptime over the past 90 days. View historical uptime.
Voice Operational
90 days ago
100.0 % uptime
Today
Inbound Voice Operational
90 days ago
100.0 % uptime
Today
Outbound Voice Operational
90 days ago
100.0 % uptime
Today
SMS Operational
Inbound SMS Operational
Outbound SMS Operational
MMS Operational
Inbound MMS
Operational
Outbound MMS
Operational
E911 Operational
90 days ago
99.83 % uptime
Today
Provisioning Operational
90 days ago
99.66 % uptime
Today
Calling Operational
90 days ago
100.0 % uptime
Today
Manage Portal Operational
APIs Operational
www.flowroute.com
Operational
support.flowroute.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
E911 Provisioning System Maintenance Oct 26, 2023 20:00 - Oct 27, 2023 01:00 PDT
Emergency Service Partners will be performing regular maintenance on E911 systems. During this window the provisioning of E911 Addresses may experience intermittent failures. This maintenance will NOT impact call routing for 911 services.
Posted on Sep 19, 2023 - 10:26 PDT
Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
SMS/MMS Delivery issues to T-Mobile and Verizon
Resolved - This incident has been resolved.
Sep 28, 16:37 PDT
Update - We are continuing to monitor for any further issues.
Sep 28, 14:53 PDT
Monitoring - Reports from messaging partners indicates that the issue may be clearing at this time with normal delivery observed to Verizon and T-Mobile. We continue to work with messaging peers to identify the root cause of this issue.

Note: This was impacting traffic in the 10DLC ecosystem itself and not isolated to Flowroute services or messaging partners.
Sep 28, 13:19 PDT
Investigating - Our messaging partners have informed us of possible SMS/MMS delivery issues to T-Mobile and Verizon numbers. This is currently under investigation. We are monitoring and will keep you informed on further updates.
Sep 28, 13:12 PDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
CNAM System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:01 PDT
Scheduled - CNAM Lookup services will unavailable while peers perform maintenance on their systems. During the maintenance window both "Caller ID lookup for inbound calls" and "CNAM Storage Preset submission requests" will be expected to fail.
Sep 18, 11:24 PDT
Sep 18, 2023
Delays when Exporting CDRs
Resolved - This incident has been resolved.
Sep 18, 19:13 PDT
Investigating - Our team is monitoring an issue with vendors that may cause delays with CDR Exports while pulling the requested information. We will update this event as we receive further word from our team.
Sep 18, 15:15 PDT
Sep 17, 2023

No incidents reported.

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