Messaging Delays - Degraded Performance

Incident Report for Flowroute

Resolved

This incident has been resolved.
Posted Jan 14, 2022 - 19:22 PST

Update

We are continuing to monitor this incident causing Messaging and DLR delays.
Posted Jan 14, 2022 - 13:50 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2022 - 11:39 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 14, 2022 - 10:26 PST

Investigating

We are currently investigating a network issue that is causing messaging delays. We will update when more information is available.
Posted Jan 14, 2022 - 08:07 PST
This incident affected: SMS (Inbound SMS, Outbound SMS) and MMS (Inbound MMS, Outbound MMS).