Outbound SMS Delivery Failures.

Incident Report for Flowroute

Resolved

The issue affecting messaging with delayed or failing delivery has been addressed and a fix has been applied.

Posted Aug 06, 2020 - 17:26 PDT

Identified

We are still experiencing the delayed or failing delivery. We have identified the issue are implementing a fix.

Posted Aug 06, 2020 - 15:40 PDT

Monitoring

Out delivery has stabilized and we are continuing to monitor.

Posted Aug 06, 2020 - 11:58 PDT

Investigating

We are currently investigating the issue, you may see intermittent failures on outbound SMS.

Posted Aug 06, 2020 - 09:23 PDT

This incident affected: MMS (Outbound MMS) and SMS (Outbound SMS).