Reports of Audio issues in Texas Region

Incident Report for Flowroute

Resolved

This incident has been resolved.

Posted Sep 05, 2019 - 11:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 05, 2019 - 09:10 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 05, 2019 - 08:42 PDT

Update

We are continuing to investigate this issue.

Posted Sep 05, 2019 - 08:05 PDT

Investigating

We are investigating this issue with our peer in the area. Impacting audio on inbound and outbound calls to and from the region. No other services are impacted. Update as we receive more information.

Posted Sep 05, 2019 - 07:54 PDT

This incident affected: Voice (Inbound Voice, Outbound Voice).