The problem has been identified as a New York Switch Isolation due to SS7 Link isolation, involving Sonus Switch and Tandem. Our carrier has resolved the issue and service should be returning to normal
Posted 20 days ago. Aug 03, 2019 - 17:44 PDT
Update
The issue is occurring downstream from Flowroute - we are working with our carrier to determine root cause and expected time to repair. Next update at 6:30 PT
Posted 20 days ago. Aug 03, 2019 - 17:36 PDT
Investigating
We are getting reports of inbound voice outages in from New York to Virginia - this is being investigated - at this point in time it appears to be a physical circuit issue. We will provide an update by 5:30PT