911 address provisioning

Incident Report for Flowroute

Resolved

This incident has been resolved.

Posted Jul 16, 2021 - 12:05 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2021 - 11:11 PDT

Investigating

We have identified an issue with adding new E911 addresses and applying it to numbers in the Flowroute portal and via API. You may receive an error message stating that the address could not be geo-coded or E911 Setup Failed.

Posted Jul 16, 2021 - 08:54 PDT

This incident affected: Manage Portal and APIs.