E911 Address Updating

Incident Report for Flowroute

Resolved

This incident has been resolved.
Posted May 21, 2020 - 13:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2020 - 11:00 PDT

Update

We are continuing to work on a fix for this issue.
Posted May 21, 2020 - 10:34 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 21, 2020 - 10:34 PDT

Update

We are continuing to work with our E911 service provider to understand root cause of this issue
Posted May 21, 2020 - 07:19 PDT

Investigating

Our upstream vendor is investigating issues affecting the ability to update which E911 Address is associated with a DID. Adding new E911 Addresses, updating existing E911 Addresses, and deleting E911 Addresses are unaffected
Posted May 21, 2020 - 01:09 PDT
This incident affected: Manage Portal.
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