SMS and delivery receipt delays

Incident Report for Flowroute

Resolved

This incident has been resolved.

Posted Oct 18, 2019 - 15:24 PDT

Monitoring

DLR and SMS MO/MT delays have subsided.

Posted Oct 18, 2019 - 13:13 PDT

Update

Periods of DLR and SMS MO/MT Latency are continuing. DLRs and messages may be delayed by several minutes during these times.

Posted Oct 18, 2019 - 09:45 PDT

Investigating

MO/MT SMS and DLR Latency

Our messaging peer has identified an issue with SMS MO/MT & DLR Latency.

Intermittent delays for SMS MO, MT and Delivery Receipts may be experienced for all Customers.

Thank you for your patience while they work towards mitigation of this issue.

Further details will be provided as available.

Posted Oct 18, 2019 - 09:02 PDT

This incident affected: SMS (Inbound SMS, Outbound SMS).