E911 Provisioning for Canadian Addresses

Incident Report for Flowroute

Resolved

Operations are back to normal and this incident has been resolved.

Posted Nov 01, 2023 - 11:42 PDT

Monitoring

The 3rd-party vendor experiencing issues has implemented a fix and services are being monitored.

Posted Nov 01, 2023 - 09:07 PDT

Investigating

Emergency Service Partners are investigating an issue with address provisioning for Canadian addresses due to issues with a 3rd-party vendor. Emergency calls are still routing appropriately.

Posted Nov 01, 2023 - 08:56 PDT

This incident affected: E911 (Provisioning).