Email Notification Service

Incident Report for Flowroute

Resolved

Email notification service issue is resolved and is fully operational.

Posted Mar 12, 2019 - 11:06 PDT

Identified

Issue with email notifications has been identified, and we are currently sending all messages that were queued in the meantime.

Posted Mar 12, 2019 - 10:38 PDT

Investigating

We are currently investigating reports of outbound email notifications from our manage portal not being sent. This impacts the notifications for port orders, account creation, password reset, charges and replenishments.

Posted Mar 12, 2019 - 10:21 PDT

This incident affected: Manage Portal.