Delays in Landline and Toll Free MT SMS and MMS

Incident Report for Flowroute

Resolved

This incident has been resolved.

Posted May 07, 2018 - 19:24 PDT

Monitoring

Our peer's Operations and Engineering team has identified the issue and has implemented a fix. Message flow for MT/MO traffic for Landline and Toll Free numbers has returned to normal, and we are again seeing binds connected. They are closely monitoring the implemented fix and messaging traffic transiting network. Any additional updates will be posted here.

Posted May 07, 2018 - 18:30 PDT

Investigating

Our messaging peer is currently investigating delays in the Landline and Toll Free M0/MT SMS and MMS messages. They are currently observing delays in messaging across the platform. We will post updates here as soon as they become available. No other services (voice, manage portal) are affected.

Posted May 07, 2018 - 17:19 PDT